US Warranty Information

Hoodriderz is an authorized Ninebot retailer based in New York City.

As an authorized retailer we are able provide US based Warranty for 2 years for most Ninebot products. and repair services through Ninebot to ensure speedy and cost effective turn-around. As a US based company we also offer free shipping within the U.S. and products will ship within 1-5 business days. We are always available to help you with any questions, please contact us here. If you live in New York, join our Meetup. To stay up-to-date on the latest Hoodriderz news visit our blog or join our newsletter.

Ninebot E (Elite) and Ninebot C (Comfort) Warranty

Manufacturer Guarantees:

• The Ninebot mainframe, the operation bar, the gearbox and the aforementioned parts if purchased separately, against defects in materials and workmanship for a special promotional period of two years.
• The battery pack, on-board charger, the remote key(s) and the aforementioned parts if purchased separately, against defects in materials and workmanship for a period of 180 days.
• The rim & tire, fender, all external resin or rubber parts, foot mats, other accessories and the aforementioned parts if purchased separately, against defects in materials and workmanship for a period of 90 days.

Warranty services are provided by Ninebot U.S. We stock all Ninebot parts and have trained repair technicians on staff for quick warranty repair turn-around.

Ninebot One C, C+, E, E+ Warranty

The product is warrantied against manufactures defects for a period of one (1) year after purchase, with the exception of the battery, tire, and tire tube.

The battery is warrantied against manufactures defects for a period of 180 days after purchase.  The tire and tire tube are warrantied against manufactures defects for a period of 90 days after purchase.

The warranty period will be reset if the product is replaced due to manufacturers defect.

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